Data & Privacy
Last updated: June 2026 · Applicable to all satu918 registered members and website visitors
satu918 is committed to protecting the privacy and personal data of all members and visitors. This Privacy Policy explains what information satu918 collects, how it is used, with whom it may be shared, and how you can exercise your data rights. Please read this document carefully before registering or continuing to use the satu918 Platform.
This summary is for convenience only. The full Privacy Policy below is the binding document.
All personal data transmitted to and from satu918 is protected by 256-bit SSL encryption. Your information is never transmitted in plain text and is stored on secured, access-controlled servers.
satu918 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data sharing is limited to what is necessary for platform operation and regulatory compliance.
Registered members may request access to, correction of, or deletion of their personal data at any time by contacting the satu918 support team, subject to legal retention obligations.
satu918 uses cookies to maintain session state, personalise your experience, and analyse platform usage. Cookies are not used to track Members across third-party websites for advertising profiling.
satu918 is obligated to share certain data with its international gaming authority licensor and relevant financial regulators in connection with anti-money laundering (AML) and know-your-customer (KYC) requirements.
satu918 members may opt out of promotional communications at any time through their account settings or by contacting support. Opting out of marketing does not affect transactional or account-related communications.
satu918 ("satu918", "we", "us", "our") operates the online gaming and sports betting platform accessible at satu918.co (the "Platform"). We are committed to safeguarding the personal information of our members and website visitors in accordance with applicable data protection principles and international gaming authority requirements.
This Privacy Policy describes how satu918 collects, processes, stores, and discloses personal data in connection with your use of the Platform and its associated services. By registering a member account or continuing to use the satu918 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
For the purposes of applicable data protection law, satu918's operating entity — licensed under international gaming authority oversight — is the data controller responsible for your personal information collected through the Platform. Queries regarding data controllership may be directed to the satu918 support team via the contact details in Section 17.
satu918 collects the following categories of personal data from members and Platform visitors:
3.1 Registration Data. When you create a satu918 account, we collect your full name, date of birth, residential address, email address, and mobile phone number. This data is required to verify your identity and eligibility to use the Platform (including the 21+ age requirement).
3.2 Identity Verification Data. In compliance with KYC obligations under our international gaming authority license, satu918 may request copies of government-issued photo identification (such as a Malaysian identity card or passport), proof of residential address, and proof of payment method ownership.
3.3 Financial Data. satu918 collects transaction data including deposit amounts, withdrawal amounts, payment method identifiers (e.g., masked account numbers associated with Touch 'n Go eWallet, Boost, DuitNow, FPX, or bank accounts), and transaction timestamps. satu918 does not store full payment card numbers or e-wallet PINs.
3.4 Gaming & Betting Activity Data. satu918 records your game history, betting history, session durations, wagering amounts, and game outcomes. This data is used to manage your account, calculate winnings, resolve disputes, and fulfil responsible gaming obligations.
3.5 Technical & Usage Data. When you access the Platform, satu918 automatically collects your IP address, device type, operating system, browser type, referral URL, pages visited, and session duration. This data is collected via server logs and cookies (see Section 10).
3.6 Communications Data. satu918 retains records of communications between you and our support team, including live chat transcripts and email correspondence, for training, quality assurance, and dispute resolution purposes.
satu918 collects personal data through the following means:
satu918 processes your personal data for the following purposes:
satu918 processes personal data on the following legal bases:
satu918 does not sell or rent your personal data to third parties. We may share your data with the following categories of recipient strictly as necessary:
All third parties who process personal data on behalf of satu918 are required to maintain appropriate technical and organisational security measures and may only use your data for the specified purpose.
satu918 operates under international gaming authority licensing and some of our technology and service providers may process data outside of Malaysia. Where data is transferred internationally, satu918 ensures that appropriate safeguards are in place — including contractual data protection clauses equivalent to applicable data protection standards — to protect your personal information to the same standard as if it remained in Malaysia.
satu918 retains personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal, regulatory, and licensing obligations. In practice:
satu918 uses cookies and similar technologies to operate and improve the Platform. The types of cookies used include:
satu918 does not use third-party advertising or behavioural tracking cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies will impair your ability to use the satu918 Platform.
satu918 implements a range of technical and organisational security measures to protect your personal data, including:
As a data subject, you have the following rights with respect to your personal data held by satu918:
To exercise any of these rights, please contact the satu918 support team via live chat or email (see Section 17). satu918 will respond to verified requests within thirty (30) days.
The satu918 Platform is strictly for individuals aged 21 years and above. satu918 does not knowingly collect personal data from individuals under the age of 21. If satu918 becomes aware that personal data has been collected from an underage individual, the account will be closed and all associated data will be deleted. Parents or guardians who believe a minor has registered with satu918 should contact our support team immediately.
As part of satu918's responsible gaming obligations under its international gaming authority license, satu918 monitors member gaming behaviour — including session frequency, wagering patterns, and deposit velocity — to identify potential indicators of problem gambling. Where such indicators are detected, satu918 may proactively contact a member or apply account controls.
This processing is conducted on the basis of satu918's legitimate interest in protecting member wellbeing and its legal obligation to operate a responsibly governed gaming platform. Members may visit our Responsible Gaming page for more information about available tools and support resources.
The satu918 Platform does not contain links to third-party websites. All navigation and content on satu918.co is internal to the satu918 Platform. satu918 is not responsible for the privacy practices of any third-party services accessed independently by Members.
satu918 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform functionality. Material updates will be notified to registered Members via their registered email address or through an on-platform notification. The updated date at the top of this page will always reflect when the Policy was last revised. Continued use of the satu918 Platform following any update constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by satu918, please contact our support team:
satu918 will acknowledge data-related enquiries within five (5) business days and aim to resolve all requests within thirty (30) calendar days.
We've built satu918 with security and transparency at the core. Log in to your account, review your data settings, or explore the satu918 platform — your information is always in safe hands.
21+ only. Gambling involves financial risk. Please play responsibly.